Danbury Fencing Online Shop Terms & Conditions

  • All prices are subject to market fluctuations and Danbury Fencing reserves the right to change prices or product descriptions without notice.
  • All prices quoted are inclusive of VAT at the current rate.
  • Payment must be made in advance at the time of ordering.
  • By placing an online order, you will be automatically added to our mailing list.

Bespoke / Special Size Gates & Fence Panels

Delivery Policy

  • Once you have placed your order, you will be contacted by a member of our team to arrange a mutually convenient delivery day. Please be aware that delivery lead times will vary according to the goods ordered and current stock levels.
  • As a general rule, orders will be delivered between 3-5 days after the date of order. Bespoke gates are approximately 2-3 weeks after payment. Any times quoted for delivery are estimates only.
  • We can deliver throughout Essex and surrounding areas, and to most residential or commercial postal addresses. Details of delivery prices and the corresponding post codes are shown below. If your postcode is not listed, please contact a member of our team for further information.
  • There is no order too big or too small and no restrictions on the size of your order.
  • We deliver using 3.5T drop side vehicles to accommodate load sizes.
  • We will not deliver to car parks, docks, fields, or any other non-postal addresses.
  • Deliveries do not need to be signed for and we can still deliver if you are not going to be available on the day. However, once an order has been delivered to your property, all liability and ownership for the contents of your order is passed to you.
  • Any issues regarding access for delivery must be notified to us prior to delivery.
  • Please note that all deliveries are kerbside only, our drivers will not place goods into your garden not will they be carried through or around premises.  All items will be left at the front of house.
  • Kerbside typically means within 2-3m of our delivery vehicle. Customers should make their own arrangements to move materials to the rear of the premises. Danbury Fencing will not be held liable for damage to property if the customer invites us onto their property for purpose of the delivery.
  • Danbury Fencing will not be liable for any shortage in quantity delivered nor for any defect in the quality, nature or condition of the goods nor for non-compliance with any specification unless notified before the expiry of 7 working days after delivery.
  • For any queries regarding our delivery policy, please call our team on 01245 974717 or by email to shop@danburyfencing.com.

Cancellations and Returns

  • Orders placed by telephone or via our on-line shop may be cancelled within 7 days of delivery. This must be done by email to shop@danburyfencing.com.
  • Items must be returned within 14 days of purchase at your own cost
    and kept in any original packaging.
  • If you wish for Danbury Fencing to collect the items for you then a delivery charge based on your postcode will apply.
  • Returns will incur a 25% handling charge. You must keep the items in good condition while they are in your possession. Goods due for return should be ready for collection in the same place as they were delivered.
  • Refunds will take place within 7 days after the goods have been returned and inspected.
  • These cancellation provisions do not apply to any bespoke items including gates and fence panels made to the customers own specification. Bespoke or specially made items cannot be returned.
  • Concrete products cannot be returned.
  • Please check your products on acceptance of delivery.
  • Defects affected by change in climatic conditions shall not be considered a valid reason for subsequent rejection after initial inspection. It must be remembered that timber is a natural product and will be subject to movement and weathering.  It is not uncommon for splits or warping to occur in timber as it dries.  This will normally revert when the humidity rises.  This is a natural occurrence and should not be considered a fault.

Website Usage Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Terms and Conditions of use, which together with our privacy policy govern Danbury Fencing Installations Limited’s relationship with you in relation to this website. If you disagree with any part of these Terms and Conditions, please do not use our website.

The term ‘Danbury Fencing Installations Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Tyndales Farm, Southend Road, Woodham Mortimer, Essex. CM9 6TQ. Our company registration number is 12524399 and place of registration is Companies House, Cardiff. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • We make very reasonable effort to ensure our website is free from any viruses or defects, we cannot guarantee that using our website or any website accessible through our website will not cause damage to your computer. It is your responsibility to ensure that your computer and its peripheral equipment are protected from electronic viruses or bugs. We are not liable for any loss or damage which may arise to your computer equipment as a result of using our website.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Danbury Fencing Installations Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of Danbury Fencing Installations Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Danbury Fencing Installations Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice

This website and its content are copyright of Danbury Fencing Installations Limited. All rights reserved. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. Any redistribution or reproduction of part or all the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.